I finally migrated my web and email hosting from Rackspace to AWS. I have been with Rackspace since the Slicehost days, back in September of 2009. I’ve gone from having multiple clients hosting large, multi-terabyte, applications with 60+ servers on Rackspace with dedicated technical account managers to only managing a few servers (mine and clients) and now just a few client servers.
One thing I just noticed while going over the billing statements from Rackspace, was that they have been charging me $10/month for support! Also, to delete my last server, I had to wait on hold for 30+ minutes and get a support tech to delete it for me.
Don’t get me wrong, there is a market for Rackspace. If you are more technical than the average person, and want to feel like you manage your own server, but have a safety net and pay for it, go with Rackspace.
I continue to support clients in Rackspace. Let me know if you need support or help migrating somewhere else.